Unterstützerbedingungen

Supporter terms: what you agree to when you pay for a club.

1. What you buy

Access to a private club for the period you pay for and, where the club offers them, the benefits described by its creator. The club belongs to its creator; Mundo Gamer processes the payment.

2. Recurring charge

A subscription renews automatically every period until you turn renewal off. The price, the period and the date of the next charge are shown before you pay and in your memberships. A free trial turns into a paid subscription when it ends, unless you cancel before.

3. Cancelling

You can turn renewal off at any time, with no penalty. Your access continues until the end of the period you already paid for.

4. Refunds

You can ask for a full refund within 7 days of your first payment to a club, with no reason needed. Charges after the first are not refunded, so turn renewal off before the next charge if you do not want it; the exception is a billing error or a period in which the club was unavailable (section 5). A full refund ends your access; a partial refund does not.

5. If the club closes

If a club is suspended, unpublished or deleted, your renewals stop and you are notified. You can ask for a refund for any period in which you had no access, under the refund policy in section 4.

6. Benefits

Rewards (keys, access, items) are the creator's responsibility. The platform records deliveries but does not guarantee the content of a club.

7. Conduct

You may lose access if you break the rules of the club or of the platform. In that case renewal ends and the period already paid is not refunded.

8. Payment and data

Payments are processed by Stripe. The platform does not store your card details. The creator sees only aggregate data and your display name and plan, as needed to run the club.